Momma G's Jewelry...

...a little bit of this, a little of that, a lot of everything!

How to Order

 

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WHERE TO SEND YOUR ORDER

If you would like to place an order, please e-mail me at mommag@elegoose.com with the item number and title of the piece(s) in which you are interested, and I will calculate the total with shipping and e-mail you an invoice. I will generally respond to all inquiries within one business day.

I am working on an automated ordering system but, until we can get it worked out, simple e-mails are the way to go.

ACCEPTED FORMS OF PAYMENT

First, do NOT send me payment until you have first e-mailed me your order and received an invoice. Although I try to update this website on at least a weekly basis, it is possible that something you wish to order may no longer be available.

I can accept personal checks, money orders, and cashier's checks. I can also accept credit cards, balance transfers, and e-checks through PayPal to mommag@elegoose.com. Money orders through BidPay are also accepted. All payments must be made in US dollars. Items paid for by check will be held up to three weeks to clear before your order will be shipped. Payments drawn on banks outside of the US may also require additional time to clear before your order will be shipped. Complete payment instructions will be provided with your invoice.

I do not accept direct credit cards, cash sent through the mail, business checks, or checks without a pre-printed name and address.

SHIPPING

I will gladly ship anywhere in the world.

For domestic orders of costume jewelry, items are shipped by USPS first-class mail with delivery confirmation, with flat-rate shipping charges. For example:

Orders up to $50.00

    insurance optional for an additional

$5.00

$1.30

Orders between $50.01 and $100.00

    insurance included in price

$7.50

Orders between $100.01 and $200.00

    insurance included in price

$10.00

Orders between $200.01 and $300.00

    insurance included in price

$15.00

 

We are not responsible for uninsured items which are lost or damaged in transit.

 

Shipping for collectibles will have to be individually calculated because they vary in size and weight.

 

All international orders will also have to be individually calculated, as postage and shipping requirements vary from country to country.  International orders are shipped via airmail parcel post or global priority mail (if available), with optional registered mail and/or insurance (if available).

 

DISCLAIMER


All customers are solely responsible for reading, understanding, and agreeing to the terms of our disclaimer prior to making a purchase.

 

 

RETURNS AND EXCHANGES

I strongly feel that the jewelry and other items listed on my site are accurately described, well-pictured, and fairly priced. However, if you are unsatisfied with your purchase after receiving it, you may return it. The following restrictions apply to all returns:

  • You must email me at mommag@elegoose.com within two business days from the date you receive your order if you wish to return an item, and provide a specific reason for the return. You must wait until you receive return authorization from me before returning an item.
  • Absolutely no returns will be accepted if I do not receive your return request within two business days from the  date you receive your order.
  • Items must be returned to me in the same condition, packing and manner in which they were sent to you.
  • Damaged or otherwise altered items will not be accepted for return.
  • You are responsible for the cost of return postage; COD returns will not be accepted.
  • Your full purchase price will be refunded on valid returns, minus the cost of postage. You may also request store credit to exchange your item for one of equal cost.
  • I inspect all returned items to determine if they meet my  standards for acceptable return.
  • Refunds will be issued in the form of a personal check, which will be mailed to you via first-class mail after the returned item is received and approved. Items paid for via PayPal may receive refunds through PayPal.
  • I do not accept returns on items damaged in transit. If your item is damaged in transit and you paid for insurance, you must notify me within two business days from the date you receive your order, and I will mail you appropriate claim forms. You are then solely responsible for making an insurance claim with the post office.   
  • Although we pack all of our items with care, we strongly recommend that you pay for shipping insurance on your items. We are not responsible for uninsured items which are lost or damaged in transit.


QUESTIONS?
 

If you have any questions or concerns that are not addressed on this page, please e-mail me at mommag@elegoose.com!

 

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Copyright 1998-2005
Last modified: 09/04/05

Web site design and maintenance by orionfarms@earthling.net.

Additional graphics and artwork by whodagoose@gmail.com.

Information on this page is subject to change.

This store formerly operated under the name "Elie's Costume Jewelry."